RETURN & REFUND POLICY / RETOUR- EN TERUGBETALINGSBELEID
30-Day Return Policy | 30 dagen retourbeleid We accept returns within 30 days of delivery. Items must be unused, unworn, with original tags and packaging, and accompanied by proof of purchase.
How to Start a Return | Retour aanvragen Contact us at rgshop41@gmail.com before sending anything back. Returns sent without prior approval will not be accepted. Once approved, we will send you a prepaid return label and instructions.
Return Address | Retouradres RG Glamor Shop — Steenbokstraat 34, 7521XD Enschede, Netherlands
Refunds | Terugbetalingen Once we receive and inspect your return, we will notify you of the approval. Approved refunds are processed within 10 business days to your original payment method. If you haven't received your refund after 10 business days, please contact us.
Exchanges | Ruilen We do not offer direct exchanges. To exchange an item, return it and place a new order separately.
EU Cooling-Off Period | EU herroepingsrecht EU customers have the legal right to cancel their order within 14 days of delivery, no questions asked.
Non-Returnable Items | Niet retourneerbaar The following items cannot be returned:
- Perishable goods
- Custom or personalized products
- Personal care & hygiene items
- Sale items & gift cards
Damaged or Defective Items | Beschadigde artikelen Received something damaged? Contact us immediately at rgshop41@gmail.com with photos and we'll make it right.
Contact | Contact 📧 rgshop41@gmail.com 📍 Steenbokstraat 34, 7521XD Enschede, Netherlands
